Refund policy
Refund & Return Policy
At Blowsoom, we value your trust and strive to deliver high-quality products with a smooth shopping experience. If you’re not completely satisfied with your purchase, please review our policy below.
Return Eligibility
You may request a return within 2 days of receiving your order. To be eligible:
- The item must be unused, unwashed, and in original condition
- Original packaging, tags, and labels must be intact
- A valid proof of purchase (order ID) is required
Certain products, including personal care, beauty, or hygiene items, may not be eligible for return. Any such exclusions will be clearly mentioned on the product page.
Damaged, Defective, or Wrong Items
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. Share clear photos or videos of the issue to help us verify it quickly. Once approved, we will offer a replacement or refund at no additional cost.
Refund Process
After we receive and inspect the returned item:
- Approved refunds will be processed within 2 business days
- Refunds will be credited to the original payment method
- For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit
Shipping charges, if any, are non-refundable unless the return is due to our error.
Exchanges
Exchanges for size, color, or defects are available, subject to stock availability. Exchange requests must be raised within 2 days of delivery.
How to Request a Return or Refund
To initiate a return, refund, or exchange, contact us at:
📧 Mayanklaxkar881@gmail.com
📞 [8005852522 / WHATSAPP]
Please include your order ID and a brief description of the issue.
Policy Updates
Blowsoom reserves the right to update or modify this Refund & Return Policy at any time. Changes will be effective immediately upon posting on our website.